Privacy Policy

Nashville Kitty Sitter Privacy Policy

Effective Date: August 10, 2024

Nashville Kitty Sitter (“we,” “us,” “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to ensure your information remains secure.

1. Information We Collect

We collect the following types of information to provide our services effectively:

Personal Information: Includes your name, address, phone number, email address, and payment information.

Pet Information: Details about your pets, such as their names, health conditions, behavior, and care routines.

Service Details: Information about the services you request, including visit schedules, special instructions, and access details to your home (e.g., keys or codes).

Communication Data: Information contained in any correspondence you have with us, whether by email, phone, or other means.

2. How We Use Your Information

We use your information to:

Provide and manage the services you request, including scheduling visits and performing pet care duties.

Communicate with you about your service appointments, updates, and any issues that may arise.

Process payments and manage any billing inquiries.

Improve our services and customer experience based on feedback and usage data.

Comply with legal obligations and resolve any disputes that may arise.

3. Sharing Your Information

We respect your privacy and will not share your personal information with third parties except in the following situations:

Service Providers: We may share information with trusted third-party service providers who assist us in delivering our services, such as payment processors or IT support.

Legal Obligations: If required by law, we may disclose your information to government authorities or other third parties to comply with legal processes or protect our rights.

Emergency Situations: In the event of a medical or other emergency involving your pet, we may share necessary information with veterinary services or emergency responders.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes:

Secure storage of sensitive information.

Limiting access to personal data to authorized personnel only.

Regular reviews of our security practices.

5. Your Rights

You have the right to:

Access Your Information: Request a copy of the personal information we hold about you.

Correct Your Information: Ask us to correct any inaccurate or incomplete information.

Delete Your Information: Request the deletion of your personal information, subject to our legal and service obligations.

Opt-Out of Communications: Choose not to receive marketing or promotional communications from us.

6. Cookies and Tracking Technologies

We do not use cookies or other tracking technologies to collect personal information on our website or any online platform associated with Nashville Kitty Sitter.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website or by other appropriate means.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Nashville Kitty Sitter

Email: nashvillekittysitter@gmail.com

Phone: 615-601-2886